At SkyGlider, we are committed to delivering your orders safely and efficiently. Please review our Shipping Policy to understand how orders are processed, shipped, and delivered.

1. Order Processing

All orders are processed within [Insert Processing Time – e.g., 1–3 business days] after payment confirmation.

Orders are not processed or shipped on:

  • Sundays
  • Public holidays
  • Unexpected operational closure days

Once your order is processed and dispatched, you will receive a confirmation email or SMS with tracking details.

2. Shipping Timeline

Estimated delivery timelines may vary depending on your location and courier availability.

Estimated Delivery Times:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 4–8 business days
  • Remote Areas: 7–10 business days

Please note that delivery timelines are estimates and may occasionally be affected by external factors beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

SkyGlider may offer:

  • Free shipping on selected orders or promotions
  • Special delivery offers during campaigns or festive periods

4. Order Tracking

Once your order is shipped, tracking information will be shared via email or SMS. Customers can use the tracking number provided to monitor shipment status through the courier partner’s website.

5. Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • High order volumes
  • Courier service disruptions
  • Public holidays or regional restrictions
  • Incorrect shipping information provided by the customer

SkyGlider shall not be held liable for delays caused by third-party logistics providers or unforeseen circumstances.

6. Incorrect Address Information

Customers are responsible for providing accurate shipping details at checkout. SkyGlider is not responsible for failed deliveries or delays caused by:

  • Incorrect address details
  • Invalid contact numbers
  • Incomplete shipping information

Additional shipping charges may apply for re-delivery attempts.

7. Damaged or Missing Packages

If your package arrives damaged or if items are missing, please contact us within 48 hours of delivery with:

  • Order number
  • Photos/videos of the package and product
  • Description of the issue

We will review the case and provide an appropriate resolution.

8. International Shipping

[Choose the applicable option:]

  • Option A: Currently, SkyGlider ships only within India.

OR

  • Option B: International shipping is available for selected countries. Delivery timelines and shipping charges may vary based on destination.

9. Contact Us

For any shipping-related questions or assistance, please contact:

SkyGlider Customer Support
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Business Address]